Support

Technical Support

For technical questions, to report problems or to suggest improvements please contact us at:

* Customers with the 1 Year Maintenance and Priority Support option can contact us by phone.

Upgrading HttpWatch

HttpWatch customers using previous versions can upgrade by purchasing a license key at a reduced rate and then installing the latest version of HttpWatch Professional Edition.

Customers who purchased HttpWatch Professional 7.x on or after October 30th 2011, or had a maintenance agreement that was active on January 30th 2012, can use their existing license key to install version 8.x.

You can check whether a free or paid upgrade to HttpWatch Professional 8.x is available by going to Help->Check For Updates.

If you need to reinstall older versions of HttpWatch the setup programs are available in the 'Previous Versions' sections of the Basic and Professional Edition download pages.

Automated or Silent Installation of HttpWatch

For information about silent installation using repackaging tools, such as SMS, please refer to the Silent Install section in the HttpWatch help.

HttpWatch Documentation

HttpWatch installs two help files in the HttpWatch program group:

• HttpWatch Help - explains how to use HttpWatch
• HttpWatch Automation Reference - contains information about the automation interface that can be used to control HttpWatch programmatically

These help files can be accessed through the Windows Start menu or from the Help menu in HttpWatch.

Web based versions of HttpWatch Help and the HttpWatch Automation Reference are also available.